Shipping Policy

Thank you for visiting and shopping at Bookmarks. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allowed additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method

Estimated Delivery Time

Shipment Cost

Insurance

USPS Media Mail

2-9 days

$3.50 + $1/item

Not Insured

USPS Priority Mail

2-5 days

$7.50 + $1/item

Insured

FedEx Ground

2-4 days

$8.00 + $1/item

Insured

Delivery delays can occasionally occur.

Shipment to P. O. Boxes or APO/FPO Addresses
Bookmarks ships to addresses within the U.S., U. S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Tracking numbers will be typically be active within 24 hours.

Customs, Duties, and Taxes
Bookmarks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Bookmarks is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We do not typically ship outside the U.S. Please email staff@bookmarksnc.org for specific requests and shipping quotes.

Returns Policy
Our Return & Refund policy provides detailed information about options and procedures for returning your order.