Browse Books: Business & Economics / Total Quality Management

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company By Joseph Michelli Cover Image
$30.00
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Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers By Timothy Ferriss Cover Image
$30.00
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Built to Last: Successful Habits of Visionary Companies (Good to Great #2) By Jim Collins, Jerry I. Porras Cover Image
$18.99
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Tribe Of Mentors: Short Life Advice from the Best in the World By Timothy Ferriss Cover Image
$30.00
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The Simplicity of Lean: Defeating Complexity, Delivering Excellence By Philip Holt Cover Image
$29.99
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The Essential Deming: Leadership Principles from the Father of Quality By W. Edwards Deming, Joyce Orsini (Editor), Diana Deming Cahill (Editor) Cover Image
$37.00
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Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition By Masaaki Imai Cover Image
$42.00
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Summary of The Psychology of Money: Timeless Lessons on Wealth, Greed, and Happiness by Morgan Housel By Book Tigers Cover Image
$8.99
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Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization By C. William Crutcher, Fernando Flores (Foreword by) Cover Image
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Developing Lean Leaders at all Levels: A Practical Guide By George Trachilis (Contribution by), Jeffrey K. Liker Cover Image
By George Trachilis (Contribution by), Jeffrey K. Liker
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The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company By Art Byrne, James Womack Cover Image
$37.00
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Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results By Mike Rother Cover Image
$34.00
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